Planning and designing a user’s journey through a website or app helps focus on specific tasks. This ensures that the design works for different audiences. We will define user groups and the functional elements that guide audiences on journeys through the product.
- Research and Analytics Audit
- Conversion Rate Optimisation
- Project Specifications
- Content Plan
User flows will be created from the requirements of the brief; demonstrating the structure, sections, and content across the site or app. To ensure the best usability practice we will create interactive wireframe prototypes. We will collaborate with your content team to establish information architecture and content requirements of the project.
- User Journey Flows
- Site Maps
- Information Architecture
- Wireframe Prototypes
“The quality of work delivered by the digital agency is always high. They listen to what you are trying to achieve but have the confidence in their own digital expertise to push back to ensure what is delivered is the best it can be”.
As part of the design stage we always build a design system and UI kit allowing a more consistent, user-friendly interface. By outlining the components we need to build the product it helps bring our design and development process together to move more quickly on the project.
- Design Systems
- UI Design Prototypes
- User Acceptance Testing
- Responsive Designs
- Brand Identity
- Illustration and Photography
Our development team use the latest technology to create products that are both functional and beautiful. Every product we build is crafted to provide an optimal viewing experience on any screen or device, from laptop to smart phone – making sure your online presence is always perfect.
- Product Development
- Content Management Systems
- Browser and Device Testing
- Third Party Integrations
“Professional, efficient, talented and super friendly as a bonus. I worked with Chris and the team on re-designing our website. The process was easy and I was supported all they way by a dedicated team of digital experts”.
We eliminate guesswork for development improvements.
Once the product is up and running we optimise further based on user behaviour. Analytics insight, conversion funnels, heat maps, and visitor recordings allow us to understand what users want, care about, and do on your product.
- Analytics and Goals Setup
- Heat Maps and User Recordings
- Conversion Rate Optimisation
Project Management Tools
As a digital agency we use the best technology to get the best results for our clients and always respond punctually to your requests. Our relationships are managed using the following software packages;
Marvel software allows us to test and iterate designs across devices before we commence the build.
A web-based platform to collaborate with clients on to produce effective content faster.
A production environment allowing our developers to track changes to code over time.
Issue tracking software allowing both parties to assign jobs and categorise them with different priorities.
Find out how we can help. If you would like to work with us let’s have a chat.